FAQ

How I pay?     

 

A. Cash on delivery of the package

The value of the ordered products and services can be paid to the courier even upon their delivery to the address specified by you.

B. Bank transfer / Payment order

Payment can also be made by bank transfer based on the proforma invoice, the delivery of the products will be made after confirmation of the amount (total value of the invoice) in our account.

The data required to make the payment by bank transfer are:

• S.C. Evolio Mobility S.R.L.
• CUI RO15739088
• J40/12387/2003
• Social headquarters: Bucuresti, Piata Presei Libere Nr. 1, sector 1
• Bank Transilvania
• IBAN: RO30BTRLRONCRT0338264501

C. By Bank Card - online only

• online payments can be made with the card (personal or company);
• accepted cards are those issued under the logos VISA / MASTERCARD / Eurocard;
• can be paid online with the possibility of staggering in installments if you have one of the following cards:

1. Card Avantaj -  Credit Europe Bank : 1, 2, 3, 4, 5, 6 rate
2. Optimo Card -  Credit Europe Bank : 18, 24, 36 rate
3. BRD Finance - BRD : 1, 3, 4, 6 rate
4. BRD - pentru tranzactii de minim 200 RON : 2, 3, 4, 5, 6 rate
5. STAR Card BT - Banca  Transilvania : 2, 3, 4, 5, 6 rate
6. Alpha Card - Alpha Bank : 2, 3, 4, 5, 6 rate
7. Bonus Card - Garanti Bank : 1, 2, 3, 4, 5, 6 rate

• Simple and fast procedure for obtaining financing
• Apply online or in the showroom, you will receive a quick response in just 10 minutes
• 5 years maximum credit period
• Fixed rate for the entire duration of the loan, without advance
• No way to the bank!

The complete information for financing in TBI installments can be found here, or by phone: 0747136904!

When I receive the order?

The products are delivered in maximum 48 hours, working days, through Fan Curier. Depending on the courier's coverage, the delivery time may be + 12 hours late.


In case of sending electric scooters, the transport cost is:

• 200 RON in Bucharest and Ilfov
• 500 RON in the rest of the country

In case of sending electric vehicles, the transport cost is 1.5 RON / KM and is calculated for the round trip distance.


The ordered products are delivered all over the country, using the delivery method and term chosen by you when placing the order.

If in certain cases the product is not in stock, a consultant can communicate by phone or email the shipping time of the ordered products.

The taking of orders is done every working day, according to the program:

Luni - Vineri: 08:00 - 16:00
In case of orders placed outside the working hours, they will be processed on the next working day.