According to the Romanian legislation, you can return the products purchased from www.evolioshop.com within 14 days "from the date on which you or a third party, other than the carrier, indicated by you, enter into physical possession of the products".
The legislation in force applies only to individuals!
You will have to bear the direct cost of returning the products!
In other words, if you want to give up a product you must send us a notification by email (office@evolioshop.com) or by phone (0747136904) by which you give up the product. In order to comply with the withdrawal deadline, it is sufficient to send the communication on the exercise of the right of withdrawal before the expiry of the withdrawal period. We will send you, on a durable medium, for example by e-mail, the confirmation of receipt of the return request.
We can defer the refund until the date we receive the products back.
Returning a product can only be done if you purchased the product by courier.
The deadline is met if the products are sent back, after sending the return request, before the expiration of the period of 14 days from the date of making the request.
The returned product must not be damaged, must not contain traces of use, must be returned in its original packaging with all accessories and labels intact and must carry all the accompanying documents with which it was sent by www.evolioshop.com!
If the returned product is damaged, has clear signs of use and cannot be sold as a new product, we reserve the right to charge a fee to cover the price difference between a new product and an already used product or, if is in a state that does not allow us to re-sell it, we reserve the right to refuse the product!
At the customer's request, the money from the reversal of the returned products can be used to purchase other Evolio products.
All these clauses and conditions are provided in: