General warranty conditions for equipment and electric vehicles
Evolio Mobility SRL ensures the guarantee of the products in terms of operation, product quality and conformity.
The warranty covers any manufacturing defects or malfunctions caused by its elements actions prior to the sale of the product.
The supplier covers the value of defective parts under warranty conditions.
Parts will only be replaced at a service approved by the Supplier / Manufacturer.The supplier does not ensure, based on the guarantee, the transport of the products in the approved service units.
The supplier can provide for the movement of technicians for the finding of defects and their remedy.
Defects caused by the user's fault in the conditions are not covered by the warranty non-compliance with the conditions of use specified in the user manual or contract. The following situations found by the supplier lead to the removal of the products from the warranty:
- breaking or damaging the seals that protect the internal parts and the marking with the existing model and series on the product
- flooding, arson, sun exposure, lightning, modifications, installations or improper adaptations;
- hardware, software interventions on products, performed by people unauthorized (including extensions of configurations) inappropriate d.p.d.v al
electrical safety (voltage shocks, lack of earthing, etc.);
- sale of internal parts, unauthorized interventions in them, etc .;
- use of batteries, chargers or other accessories, other than the original ones provided by the manufacturer;
- non-compliance by the buyer with the conditions of handling, transport, storage, installation, commissioning, operation and maintenance provided in the documentation that accompanies the product.
- supply voltage: 220/230 V + 10% -15%, sockets with earthing min. 15A;
- the voltage measured between the equipment housing and the zero of the power outlet (appliance on) not to exceed 1V;
- network frequency: 50 Hz +/- 2%;
- temperature: -10-50 grC: humidity: 65% without condensation; - atmospheric pressure : 84-107kPa
- environment with a lot of dust, corrosive or conductive agents and vibrations;
- the connection of equipment is allowed only under the conditions approved by the manufacturer;
- mechanical damage caused by hitting or slamming the products;
- use of the product for purposes other than that for which it was designed.
- damage such as blows, cracks, ruptures of removable elements or non-removable does not come under warranty.
The supplier cannot be held liable for direct or indirect damages incurred in following the use of the products or those caused by their failure, the only obligation a the supplier being the repair of the defective product.
Evolio Mobility SRL